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SafeAuto Car Insurance Reviews

Votes: 4025Editors Review:

SafeAuto is a lesser-known auto insurance company, partially due to the fact they only provide coverage in a few states*.  One of their main points of differentiation is supposedly cutting out some of the middle-men, thereby saving a bit for the consumer.

SafeAuto is based out of Columbus Ohio, and is fairly young compared to most well-known insurance companies, as they were founded in 1993. 

Their service philosophy is "The Diamond Principle, A cut above the rest," which is simply a statement that emphasizes their focus on customer service, as they are available via phone 24x7x365.

Payment options are quite flexible:

  • Paid in full: In some states we offer a paid in full discount.
  • Bi-Monthly Payment Plan: (Pay 33% down, with the remaining two payments due every other month.)
  • Monthly Payments: (Our most popular payment method) Pay a down payment and five (5) affordable monthly payments.

We were unable to reach them for a full review of their various plans, coverage options, and unique features. 

* Ohio, Indiana, Kentucky, Georgia, Pennsylvania, South Carolina, Tennessee, Louisiana, Mississippi, Illinois, Missouri, Arizona, Oklahoma and Texas

User Reviews:

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Comments (17)

  1. Meagen Szymanski:
    Jul 27, 2015 at 07:51 AM

    I give the a 5 star, I hit a deer Thursday night in a brand new car I purchased earlier that day, Friday morning an adjuster called me to get my statement and had somebody the same day go look at my car , it's now Monday he has approved my claim and is working on my rental car, I will never switch insurance companies

  2. GotScrewed:
    Sep 17, 2015 at 09:37 PM

    If you get in an accident and the other guy has SAFE AUTO, you must take immediate action or you will get screwed. I was hit by Safe Auto driver and was not injured, but the car was totalled. I played the nice guy at the scene, with the police and the other driver. I was nice and wanted compensation for the car and the weekend that was screwed up due to the driver. My son was so shook up that we couldn't make it to our weekend getaway. It took 4 days to even get a rental car out of them, while we were stranded 700 miles from home. Since we have returned home, I've fought almost daily with SA and they could care less. They are bunch of a-holes and will fight tooth and nail to pay the bare minimums. I've since turned this over to a lawyer. His advice to me on SA, if it happens, run to the ambulance and call a lawyer, because SA is the cheapest and don't care who they hurt in the process. I'm at 3 months now and still no resolve. The headaches they have caused me I will never get back. I wish I knew back then what I know now. All I can do now is warn as many as possoble.

  3. Linda M Bender:
    Sep 20, 2015 at 03:58 PM

    My trick was hit by Safe auto client
    And it been a been months we been without a truck.and theynust sent adjuster and they declared total loss.Now they wont settle iam going have get a lawyer.

  4. Jerry:
    Oct 20, 2015 at 09:29 AM

    My wife was rear ended sept 19th, our car as been sitting at the body shop all this time and no work as been started. Texas is very hot and we are very concerned about our car sitting out in the hot sun.
    The customer service is the worst I have ever dealt with. We are not sure what do do now, except get legal advice.

  5. New Customer:
    Dec 10, 2015 at 02:33 PM

    Just recently got into a car accident, im insured by safe auto, they pretty much said i have to get a hold of the womans insurance myself seeing as she was at fault. word for word i quote " Ma'am since it wasnt your fault you need to contact her insurance company yourself and go from there" pretty pissed off i pay $208/month..yes A MONTH and have to do shit by myself. my first accident and i have no idea how to go about doing this. fuck safe auto! strongly reccomend anything other than this POS insurance company. customer service my ass

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