I have been with State Farm for 22 years, and have had 3 different agents, due to moves. I have been dealing with Ilene and her staff for the past 3 years. Whenever I stop in the office, whether to pay it premium or to inquire about different services, and Ilene is there, she'll say hi and see how we're doing. And the staff always has time to answer any questions that I might have, never rushing you out. They make you feel like a friend, not a client. I would recommend Ilene and her staff to anyone in the area looking for an insurance agent.
By mexgerm4 On 27th Dec 2011
When we moved here about 7 years ago our State Farm Agent was in Chicago. We have been with State Farm for over 30 years and never knew our agent. We stopped in and Ilene and the ladies in the office made us feel very welcome. It is so refreshing to know who to call whenever you have a question about your policy! They answer the phone quickly and politely and always have or find the answer you need.