I personally had my car insurance with this business a long time ago, maybe 15 years or so and back then I thought it was a really great place to have car insurance. Since then my son turned 16 and that was my first thought as to who I should call for a good rate. But times have definitely changed the place that's for sure. First of all I waited for 10 minutes before anyone even acknowledged me everyone there was in the back smoking,which I thought was illegal. Second of all, there was terrible customer service and it took three people to give me a quote, in my opinion I thought that was ridiculous because if it takes three people to figure out just the quote, how many is it going to take when I have an actual problem? I would never recommend this company to anybody, no wonder their rates are so cheap, look at the people that run the place. I could go on forever on how I feel about AM Pro and none of my thoughts are good, so I will just leave it at that and try to save some people an extremely hard time and some really, really bad customer service!! This place has really gone down hill and I wish it could be how it was 15 years ago!