Worst experience I've ever had with an insurance company. I hit a deer and totaled my truck out. I was immediately told that it was totaled, but it took two weeks for them to give me a quote. I was told that, I would receive a call back, every single day. And, for two weeks the only communication we had was because of me calling them back. Only to be low balled by them. And, through all of that, I couldn't even get an apology. They said if I don't agree with them, I should hire an outside adjuster. I guess it's true that, you get what you pay for. Douglasville, GA agents are horrible.