I'm always kept waiting when I visit the office, even if there are no other clients there. Which wouldn't be so bad if I could ever, EVER reach anyone on the phone. They got me a great rate, but what's the use if I can never reach anyone in a crisis?
By christina1983 On 07th Apr 2010
My previous Insurance company cancelled me because they no longer had an agent in my area. I had quotes from State Farm, Allstate, Safe Auto, Esurance, and many others. All of their quotes were higher than what I was already paying and I hadn't even had an accident!
Matt O'Brien worked with me and got me a lower rate than what I had been paying. He took the time to go back and forth with me looking for discounts for a few days!
Sure enough I purchased an awesome plan within my budget! My parents referred them to me because they use them for their homeowners and auto. Mr. O'Brien was sure to send them a referral award!
Overall great experience! I will refer this company and Mr. O'Brien to all my friends and family!