I have always had superior service with Pegram & Associates. There are several other Pegram offices in the state but Pegram & Associates in Concord is so much easier to deal with. When I first moved to this area I asked friends and co-workers where a good place to get insurance would be and I heard Pegram & Associates from several different people, so I thought I would give them a try. From the first phone call they were extremely nice and really wanted to help me with all my questions about relocating and what I have to do with regards to my tag and informing the folks I have my car financed with. I definately recommend Pegram & Associates to all my friends!
By saridenhour On 10th Mar 2011
Every experiece I have had with Pegram Insurance has been negative. The customer service is horrible! This is only one example...I wanted to add myself to my husband's policy. I was given a quote but then billed $90 a month more than what I was told. No one had the courtesy to call me and inform me of the difference. Then when I remove myself from the policy, I was billed a late fee for my husband's policy! Needless to say, I have found a carrier whose customer service is so much more reliable. Pegram may be a little bit cheaper but the horrible customer service is not worth it. Keep shopping!