This office couldn't get my paperwork straight. I had to call every month for 4 months and ask why my automatic payment wasn't charged and they kept charging the wrong card and expected me to pay penalties for late payments. And even Shannon herself was no help. Left them ASAP. If u like dealing with headaches this is a good office to go to because that's what they are good at.
By Toyota On 04th Nov 2011
Very, very friendly staff! Plus they know what they are talking about and took the time to explain it to me. Thank you.