I am giving one star because it makes you, if I could it would be negative! I went in to pay my bill and one of the agents hit my car. It would not have been that big of a deal had she told me and not just left. She told someone else inside the office and I found out from a third party. Then when she came back from lunch she rolled her eyes while she said "oh sorry" and had a no big deal attitude about the whole thing. I am extremely livid and will be looking for another company even if they are more money.