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Safeauto Car Insurance Reviews
Editors Review:

Safeauto is a lesser-known auto insurance company, partially due to the fact they only provide coverage in a few states*.  One of their main points of differentiation is supposedly cutting out some of the middle-men, thereby saving a bit for the consumer.

Safeauto is based out of Columbus Ohio, and is fairly young compared to most well-known insurance companies, as they were founded in 1993. 

Their service philosophy is "The Diamond Principle, A cut above the rest," which is simply a statement that emphasizes their focus on customer service, as they are available via phone 24x7x365.

Payment options are quite flexible:

  • Paid in full: In some states we offer a paid in full discount.
  • Bi-Monthly Payment Plan: (Pay 33% down, with the remaining two payments due every other month.)
  • Monthly Payments: (Our most popular payment method) Pay a down payment and five (5) affordable monthly payments.

We were unable to reach them for a full review of their various plans, coverage options, and unique features. 

* Ohio, Indiana, Kentucky, Georgia, Pennsylvania, South Carolina, Tennessee, Louisiana, Mississippi, Illinois, Missouri, Arizona, Oklahoma and Texas

User Reviews:

Please leave a review below; and click on the star rating to add your vote!

2.9/5 stars (988 votes)
Showing comments 1 to 10 of 18 | Next | Last
JoAnn
Posts: 78
Comment
Re: Safeauto Car Insurance Reviews
Reply #18 on : Fri July 12, 2013, 14:05:57
I was hit head on June 20th, by a woman that was insured by safe auto. This insurance co. call 2 weeks after the accident to tell me she had wrote a bad check for her premium therefore she did not have insurance with them. The accident report has safe auto as her carrier. It took them 2 1/2 weeks to find this out. Guess who gets stuck with the $500 deductible, and who's insurance will have to pay for heavy damages. You got it, mine. This is not a reputable insurance co. Anyone who is considering using them. Better check up and God forbid if one of their clients cause an accident. the other person is screwed.
Diana
Posts: 78
Comment
Re: Safeauto Car Insurance Reviews
Reply #17 on : Thu July 11, 2013, 23:51:00
I've had safe auto for years just cus its cheaper and yes they absolutely suck
I'm done with these assholes
Jonabel Villar
Posts: 78
Comment
Horrible Experiance
Reply #16 on : Tue June 18, 2013, 13:29:14
hello my name is Jonabel Villar and i recently was in an accident with one your policy holders. Since day one this has been a horrible experience with safe auto. i have delt with insurance companies before in my life time but so far this has been the worst, most complicated, and unfair treatment i have ever had. First things first i went to my body shop to get my own personal estament on how much it will be to repair my vehicle. they came back to me with a figure close to 6000 dollars. now i didn't expect the insurance company to pay that much but when Will ( the appraiser) did my estimate he came back with an unrealistic number and stated that its because Rothrock uses original parts for the vehicles. Safe auto told me that the estimate from them will only be 3103.18!!!!! Almost half the price that rothrock said my car will cost to get it repaired. Markus (adjuster) said they cant do nothing about that and gave a hard time in understanding my concerns. Now comes to the rental while my wife that is 3 months pregnant and we have a 3 year old and we take care of a 5 year old, i went to get my rental at enterprise like Markus stated and they tried to get me into a 2 door Volkswagen beetle. I thought this was UN real!!!! i called Markus and left him a message and he stated that theres really nothing that he can do about getting me into a bigger car. I work at Scott Dealerships the biggest dealer in the Lehigh Valley. With this experience i have had, I'm sorry but i will not recommend any of my guest to Safe Auto.



P.S. The only one that was a good help to me has been Michelle and she just helped me with the police report and making sure i faxed it over.
Rick McKinney
Posts: 78
Comment
tv commercial
Reply #15 on : Sat April 06, 2013, 18:34:40
I was very offended by the TV commercial in the fake house using God's name in vain. I would not use this company for this reason. Very bad taste!
Anonymous
Posts: 78
Comment
Re: Safeauto Car Insurance Reviews
Reply #14 on : Sun March 03, 2013, 14:58:34
Your commercial with NORM SUCKS! It makes you look like an even BIGGER JOKE than what you already are! Your insurance sucks and NORM SUCKS!!!!!!!!
Mad mad
Posts: 78
Comment
Re: Safeauto Car Insurance Reviews
Reply #13 on : Sat March 02, 2013, 12:57:20
This is by far the worst of the worst I wish I had read these reviews before i got with safe auto.Someone stole my wife car we have been with out her car now 2 months after they found it.It still in the shop now they adjuster that they used trying to law ball the shop thats fixing her car we are about to take them to court so please dont mess with these people we left them and so should you,
Kimberly Zacharias
Posts: 78
Comment
ZERO!!!!
Reply #12 on : Tue February 19, 2013, 09:42:18
I would rate them as a ZERO! How is this legal!?!
One of their clients lost control, spun out, and clearly caused our accident. The State Trooper has cited her. My car is currently supposed to be totaled out by Safe Auto (who sent out Jason) to do the evaluation. After weeks of avoiding my phone calls, I finally got a response from Safe Auto: "We realize that our client is at fault and has been cited, but we are NOT going to pay for your car or any medical bills. Sorry".
How is this legal?!?
Ashley
Posts: 78
Comment
Horrible
Reply #11 on : Mon January 14, 2013, 09:18:11
I don't have this company, but late thurs night my car was hit by a drunk driver that does have them. My car was parked. It's Monday morning and still have heard nothing from them and a rental well that's not even in the works yet as it probably wouldn't be until Tues or Wed. I have a job and a child to attend to! This company is a joke! My car was totaled out my insurance company had the car assessed on Fri morning! I feel dumb for not opting for rental coverage from my company when I bought my policy. I know now not to rely on the other drivers company. Gieco is amazing! Safesuto truly is a waste of space.
baiden
Posts: 78
Comment
Re: Safeauto Car Insurance Reviews
Reply #10 on : Thu November 01, 2012, 11:58:30
I regret being with his insurance company.You can call them the biggest jokers in the insurance world.Their agents just rip-off people.They say one thing and do the other.I called them to get an insurance quote on my car and when they did the numbers, they said I was going to pay $124 every month starting Nov 14, 2012, they also asked me to make an initial payment of $200 dollars which I did on Oct 17, 2012.On Nov 30, they took another $ 248 from my debit card.I called them several times but when they finally picked up I was told they are going to call me back which they never did.would I recommend them to a friend???Hell NO!
Anonymous
Posts: 78
Comment
Re: Safeauto Car Insurance Reviews
Reply #9 on : Tue October 30, 2012, 17:11:17
I got in an accident on 10-15-12 which was a Monday. No one even came to appraise my car until I called on Friday and went off on them, they said no one had put in an appraisal request. They finally sent someone out on Tuesday the 23rd. He declared my car totaled. I got a call from the jerk at safe auto who told me how much I would be getting back and would send that info out with my check. He also said he'd get hold of the company I was making my car payments through and give them their money since I signed over a surrender for my vehicle. On Saturday, 10-27 I finally get something in the mail, and no, it wasn't my check. It was an odometer disclosure statement and some surrender stuff that I had to go get notarized. I did that first thing Monday morning and sent it off in the mail, 10-29. I get a call today 10-30 from Brandon harassing me and wanting to know when I would have that to them. Um hello, when you type something up on the 23rd, hang onto it until the 26th when you sent it in the mail its going to take a day for me to get it. Banks and the post office are closed on Sundays, duh. I took it to work (I work at a bank) and got it notarized for free and took it to the post office by 10 am on the 29th. How dare they act like I'm dragging my feet when that's all they've done since the 15th. And if all of that isn't enough to convince you, they're not covering my rental car either and I'm already up to $800+ in rental fees. When I got my policy they didn't have rental reimbursement. Nothing was said about it to my when I renewed my policy either. Same goes for towing, I'm not getting reimbursed for that either even tho I've been paying for it. On the statement it clearly says TOWING, there is no small print. They say its only if you break down, not for accidents. Well, if I knew that I wouldn't have gotten it. DO NOT WASTE YOUR TIME AND HARD EARNED MONEY ON SAFE AUTO AND THEIR HORRIBLE SERVICE, OR LACK THERE OF, CALL MERIT HALL. I WAS PAYING OVER $200 A MONTH FOR HORRIBLE COVERAGE WHICH WAS SUPPOSED TO BE FULL COVERAGE WITH SA. I GOT A QUOTE FROM MERIT HALL FOR A BRAND NEW 2012 CHEVY CRUZE FOR $100 LESS THAN WHAT I WAS PAYING. PLUS I WILL HAVE EVEN MORE COVERAGE, AND THEY'LL COVER A RENTAL AND TOWING, ANY KIND OF TOWING! SAFE AUTO IS A RIP OFF AND THEY ARE VERY UNPROFESSIONAL. SAVE YOUR TIME AND GO WITH SOMEONE ELSE! DON'T MAKE THE SAME MISTAKE ALL OF US ON THIS REVIEW BOARD DID.

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